A detailed RPA Platform Comparison is must before any business decision is made to adopt an specific tool for Automation needs. The RPA market is growing fast and there are many RPA tools available. However, not all of them offer the same features or have the same capabilities. The following article compares 9 leading RPA platforms based on 10 key criteria:
1. Pricing and Licensing Model: The first thing to consider is the pricing and licensing model. Some vendors offer a free trial while others have a monthly or annual subscription-based pricing model. Some RPA tools are licensed on a per-user basis while others charge by the number of agents in use.
2. Integration with Other Tools: Integration is important as it allows users to automate processes without having to learn complex coding languages like Java, C++ , etc.
3. Deployment Options: Deployment options can be categorized into three: on-premise, cloud, and hybrid. Each model has its own advantages and disadvantages.
4. User Interface: The user interface is the most important feature to consider. You need to make sure that you can use the RPA tool efficiently, regardless of whether it has a desktop or web-based interface.
5. Security: Security is also an important feature to consider while performing RPA Platform Comparison, especially if you are working with sensitive data. You need to make sure that your RPA tool can protect your data and prevent any unauthorized access.
6. Compliance / Audit Readiness: The most important but mostly ignored part while Automating a process is Compliance & Audit preparedness . Irrespective of the Industry / Sector, a business is expect to follow the Compliance Guidelines laid out for that industry and in order to ensure Guidelines are followed Audit plays a Key Role. Therefore while implementing Automation Solution it becomes imperative that tool provides enough functionality to address Compliance and Audit asks.
7. Data Management: Most of the Automation Opportunities would require Data Extraction, Normalization, Cleaning , Reconciliation hence it make sense to evaluate Automation Tools on their capability to Gather and Processed Data . A lot of repetitive operations are involved in data management that may be automated. RPA may be used to streamline operations like normalization, data cleaning, and metadata updating in data repositories. These jobs frequently differ from one another and are quite repetitious, making them perfect candidates for RPA.
8. API Access: A lot of new age enterprise applications are based on Service architecture and provide access to underlying information using APIs. In case Automation opportunity involves working with such Enterprise Apps then it’s must to have API call capabilities in the Automation tool of choice making it important for RPA Platform Comparison.
9. Vendor Support: Irrespective if one decides to go for On Premises or Cloud Hosted Automation Solution, availability and “Response Time” / “Service Level Agreement” from Vendor cannot be ignored. It’s needless to say while SLA adherence depends on Contract to Contract but Vendor’s ability to adhere must be evaluated based on their Geographical Presence and Knowledge Capital
10. Artificial Intelligence (AI) capabilities: At the time of writing this Article most of the Automation Tools have fairly demonstrated their worthiness to Automate tasks having Defined Logics which do not require Human Intelligence however for Advance Automation involving Fuzzy Logic any. In this age of Machine Learning, RPA Platform Comparison is not complete without being evaluated against its ability to use Artificial Intelligence capabilities.
RPA Platform Comparison for 9 leading providers
| Automation Anywhere | UiPath | Power Automate | PEGA | Blue Prism | Kofax | IBM RPA Studio | Open RPA | TAG UI | |
|---|---|---|---|---|---|---|---|---|---|
| Pricing and Licensing * | Free Community Edition / Paid (Contact Sales) | Free / Paid (273$ / 1255$) | Free / Paid (Starting 15$ ) | Free Trial / Contact Sales | Free Trial / Pay As You Go | Free Trial / Paid | Free Trial / 908$ | FREE Open Source Edition | FREE Open Source Edition |
| Integration | MS Office G Suite Mule 4 Genesys Sales Force (Learn More) | MS Office Dynamics G Suit Jira HubSpot (Learn More) | MS Office SharePoint Dynamics Trello (Learn More) | MS Office SalesForce SAP Siebel Remedy (Learn More) | Window/ Java / Browser / Mainframe Apps Unsupported Elements (Learn More) | Biscom RightFax Dynamics SAP (Learn More) | MS Office SAP Windows Apps Databases Mainframe (Learn More) | Window/ Java / Browser / Mainframe Apps (Learn More) | Refer Detailed Documentation |
| Deployment Options | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Desktop / Cloud | Only Desktop |
| User Interface | Low Code / No Code | Low Code / No Code | Low Code / No Code | Low Code | Low Code / No Code | Low Code | Low Code / No Code | Low Code | Low Code |
| Security | High | High | High | High | High | Supports Encryption / Digital Signature | High | OAuth Support/ Password Encryption | User dependent |
| Compliance / Audit Readiness | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Industry Compliance / Audit Logs | Not Enough Info | PCI-DSS, HIPAA, SOX aren’t applicable |
| Data Management | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible | Highly Flexible |
| API Access | Available | Available | Available | Available | Available | Available | Available | Available | Available |
| Vendor Support | 24X7 w SLA | 24X7 w SLA Developer Community | 24X7 w Less than one Hour Initial Response Time | Self Service Support / Global Support Lines | 24X7 for Priority 1 Issues (Learn More) | Defined Support Hours + Holidays (Regional) 24X7 is also available | 24X7 based on severity | Community Support | Community Support |
| AI -capabilities | IQ BOT – Supports Computer Vision, NLP, Fuzzy Logic | UiPath Document Processing Adopts extensive AI Tech. | Integrated AI Builder | AI-powered decisioning and workflow automation | Advanced cognitive and AI capabilities | Uses NLP for Document Analysis & Classification | Watson AI | NA | NA |
* – Price mentioned is indicative and subject to change. Please contact Sales Team of respective tool for Final quotation.
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